Privacy Policy

Last updated: April 22, 2026

This Privacy Policy describes how Pacizu, LLC ("Pacizu," "we," "us," or "our") collects, uses, and shares information when you use the AstroHelm mobile application ("App") and visit our website at astrohelm.app ("Site"). By using the App or Site, you agree to the practices described in this policy.

Pacizu, LLC is a limited liability company incorporated in Delaware with its principal place of business in New York, NY.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, such as your name and email address when you contact us for support or sign up for updates.

Information Collected Automatically

When you use the App or visit the Site, we may automatically collect certain information, including:

  • Device information: device model, operating system version, unique device identifiers, and mobile network information.
  • Usage data: features used, session duration, crash reports, and performance data.
  • Location data: with your permission, the App uses your device's GPS to provide accurate sky alignment and object visibility calculations. Location data is processed on-device and is not transmitted to our servers.
  • Log data: IP address, browser type, pages visited, time and date of visits, and referring URLs when you access the Site.

Camera and Sensor Data

The App requires access to your device camera and motion sensors (accelerometer, gyroscope) to perform plate solving and telescope navigation. Camera frames are processed entirely on-device. No images or sensor readings are uploaded to our servers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App and Site.
  • Respond to your inquiries and provide customer support.
  • Send you technical notices, updates, and administrative messages.
  • Analyze usage trends and diagnose technical problems to improve performance and reliability.
  • Comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

  • Service providers: We may share information with trusted third-party vendors who assist us in operating the App and Site (e.g., analytics providers, hosting services), subject to confidentiality obligations.
  • Legal requirements: We may disclose information if required to do so by law or in response to valid legal process.
  • Business transfers: If Pacizu is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Protection of rights: We may disclose information when we believe it is necessary to protect the rights, property, or safety of Pacizu, our users, or the public.

4. Analytics

We may use third-party analytics services (such as Apple's App Analytics or similar tools) to help us understand how the App and Site are used. These services may collect information about your use of the App in accordance with their own privacy policies. We configure these tools to minimize data collection and do not permit them to use your data for their own purposes.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Usage and analytics data may be retained in aggregated, de-identified form indefinitely.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

The App and Site are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

You can manage location and camera permissions at any time through your device's Settings app.

9. California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at the address below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. Your continued use of the App or Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Pacizu, LLC
New York, NY
Website: astrohelm.app